Service & Support

The sale is just the start of Kitamura's commitment to our Customers

Dedicated, expert, and always available, Kitamura has made customer service a priority since the very beginning - and our commitment will continue long into the future. Across the U.S. and around the world, the most-knowledgeable machining center service and support is never more than a phone call away.

  • Machine & Control Operation and Installation Training


  • Preventative Support Services


  • Tools/Equipment


  • Applications/Turnkey Engineering



Parts – Supporting Machines from the 80’s to Today



  • 10 Million Dollars’ worth of in-stock replacement parts for machines of any age


  • 98% on-time parts delivery


  • Today, we have over 125+ spindles in stock


  • 2 to 4 bulk part shipments arriving from the factory each week for stock and/or special order



Service and Applications



  • In house, manufacturer direct service and technical support is always just a phone call away


  • Programming and time study support


  • Show & open house support and set-up


  • Cad cam support and design